The food is good, for fast food. It's kid friendly, and our daughters love it. But neither is why this remarkable chain - especially our favorite location - makes it onto Naples Resource. To put a spin on the treadworn real estate phrase, there's only three things that matter in business: Service, Service, Service. Chick-Fil-A has all three.
If you've never been to Chick-Fil-A (CFA), you owe it to yourself to give it a try. Have you ever had your water cups refilled at a fast food joint? That is the kind of customer service ethic they hire and develop at CFA. In our line of work, the number one refrain we hear is, "We can't find good people!" Well, if a fast food joint can fill its schedule with nothing but, then it's time you stopped looking outward for the root of this problem. Buy a mirror instead.
Our favorite shop is located on Airport-Pulling Road, North of Pine Ridge. Tell 'em Naples Resource sent you.
P.J. Rodriguez (franchisee) 239-594-9777
Note: In my first book, Five-Star Customer Service, I quote my guru and wife Jane: "The condition of a business' restrooms is the number one sign of their commitment to customer service." With that in mind, go to the restroom at this great spot. They're immaculate, and they even have mouthwash for you to use. Wow.
Tuesday, February 20, 2007
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